Terms and Conditions - Transparent Transactions, Fair Protection of Rights

These Terms and Conditions set forth the principles and conditions applicable to all purchase transactions, payments, and order fulfillment at HongHoa-Care.com, ensuring that transactions are conducted transparently, fairly, and in protection of the legitimate rights and interests of all participating parties.

Conditions for Establishing Transactions

1. Formation of the Sales Contract

When a customer completes an order on HongHoa-Care.com and receives a valid order confirmation from the system, a sales agreement is deemed to be established between the customer and HongHoa-Care.com.

Submitting an order does not mean that the order is immediately accepted. An order shall only become effective after it has been validated in terms of information accuracy, product availability, and payment conditions.

2. Conditions for Refusal or Cancellation of Transactions

We reserve the right to refuse or cancel transactions in the following cases:

• Order information is inaccurate or cannot be verified.
• The product is out of stock or no longer eligible for supply.
• Detection of fraudulent activities or abuse of pricing or promotional policies.
• System errors causing significant discrepancies in price or product information.

In the event of transaction cancellation, customers will be clearly notified and refunded if payment has already been made.

Conditions on Pricing, Payment, and Promotions

1. Pricing and Applicability

Product prices are transparently published at the time of ordering and may change depending on operational phases.

The price applicable to an order is the price at the time the customer successfully confirms the order and shall not apply retroactively to any subsequent changes.

2. Payment Conditions

Customers are responsible for making full payment using the methods published on the website.

If payment is unsuccessful or not completed within the prescribed time, the order may be automatically canceled without further notice.

3. Conditions for Promotional Application

Promotional programs, discount codes, or special pricing policies for members and collaborators are valid only within the scope, time frame, and conditions publicly announced.

We reserve the right to refuse promotional benefits if any abuse or misuse is detected.

Delivery Conditions and Order Completion

1. Delivery Time and Scope

Delivery time depends on the area, shipping provider, and order processing status. Estimated timelines are provided for reference only and may change due to objective factors.

2. Responsibility Upon Receipt

Customers are responsible for inspecting the products at the time of receipt to ensure:

• The packaging remains intact
• Seals are fully preserved
• The correct products and quantities as ordered are delivered

Signing for receipt of the goods is deemed confirmation that the products have been delivered correctly and in full, unless any discrepancy is reported immediately.

Termination Conditions and Limitation of Liability

1. Right to Suspend Services

We reserve the right to suspend or terminate services in cases of violations of transaction conditions that affect the system or community interests.

2. Limitation of Liability

HongHoa-Care.com shall not be liable for indirect damages or losses arising from misuse of products, provision of inaccurate information, or violations of the published transaction conditions.

3. Principle of Balanced Interests

All transaction conditions are developed based on the principles of:

• Transparency
• Fairness
• No unilateral disadvantage
• Sustainable development within the Hong Hoa ecosystem